Privacy Policy

Last updated: [Please update date]

This Privacy Policy explains how centerassess.quest (“we,” “us,” or “our”) collects, uses, stores, and shares personal data for user registration and inquiries in Japan. It also explains cookie-related information handling and your rights under applicable Japanese laws.

1. What personal data we collect

We may collect the following personal data (and, where applicable, personally identifiable information such as cookie/terminal identifiers treated as personal data in our context):

  • Account/registration information: name, email address, and other details you provide when registering.
  • Inquiry information: content of inquiries, and any information you include in messages.
  • Usage and device information: technical logs (e.g., IP address, browser/device identifiers, pages viewed, and interaction timing). Where such data is treated as personally referable information (個人関連情報), we handle it as described below.
  • Cookies and similar technologies: for security, site functionality, and analytics/advertising measurement, subject to your choices where required.

2. How we use personal data

We use personal data for the following purposes:

  • To provide and administer registration, respond to inquiries, and communicate with you.
  • To maintain service quality, prevent fraud and security incidents, and manage technical operations.
  • For analytics and measurement to understand site usage and improve our services.
  • For advertising-related purposes where applicable, including delivering and measuring ads (including using personally referable information (personal data)).
  • To comply with legal obligations and enforce our rights.

Our cookie/identifier processing and related disclosures are intended to comply with the Act on the Protection of Personal Information (個人情報の保護に関する法律) and applicable guidance regarding personally referable information (個人関連情報).

3. Legal basis / notice approach (Japan)

For Japan, we provide appropriate notice and, where required, obtain consent for collection and use of personal data and personally referable information (個人関連情報), in accordance with the Act on the Protection of Personal Information (個人情報の保護に関する法律).

4. Cookies and related technologies

We may use cookies and similar technologies to operate the site and to understand usage. Depending on the technology and its impact, cookies may involve personally referable information (personal-related information).

You can usually manage cookies through your browser settings. If you disable cookies, some features may not work properly.

5. Sharing of personal data

We generally share personal data only as needed for the purposes described above. We may disclose personal data:

  • To service providers acting on our behalf (e.g., hosting, analytics, email delivery, and security), under appropriate contractual protections.
  • When required by law, court order, or governmental request.
  • In connection with a corporate reorganization, merger, or similar event, subject to applicable legal requirements.

Where any transfer/handling involves personally referable information (personal-related information), we aim to provide appropriate disclosures and follow applicable requirements under the Act on the Protection of Personal Information (Act on the Protection of Personal Information).

6. Data retention

We retain personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by applicable law.

7. International transfers

If personal data is processed outside Japan (e.g., by service providers or infrastructure), we take steps designed to protect personal data in accordance with applicable Japanese requirements, including the Act on the Protection of Personal Information (個人情報の保護に関する法律).

8. Your rights (request handling)

You may be able to request access to, correction of, or deletion of your personal data, and other rights recognized under the Act on the Protection of Personal Information (個人情報の保護に関する法律) and related provisions, subject to certain conditions and limits.

To submit requests, please contact us using the details in Section 10. We may need to verify your identity before handling requests.

9. Security

We implement administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, loss, misuse, or alteration.

10. Contact us

For questions about this Privacy Policy or personal data handling, please contact:

Business name: centerassess.quest
Legal form: Kabushiki Kaisha (Co., Ltd.)
Address: 2-3-12 Shinjuku, Shinjuku City, Tokyo 160-0022, Japan
Email: [email protected]
Phone: +81 884 824 8222

This policy is intended to be consistent with the following Japanese laws:

  • Act on the Protection of Personal Information (個人情報の保護に関する法律)
  • Personally referable information (personal-related information)